Hello. I bought my flat in Forest Hill 18 months ago and Hexagon Housing Association are the freeholder and own all three flats in my block.
Since living here I have experienced endless problems with their lack of standard maintenance to the building and communal areas and my neighbors who are tenants, have said that they have experienced the same since living here for many years. It has got to the point where some communal areas are becoming safety hazards because they have not been maintained properly.
They never respond to emails even when going through the complaints procedure and are ultimately in breach of the lease. I plan to escalate this but it would be good to know if anyone on here also has Hexagon as their freeholder/landlord. Certainly from the reviews online I know I’m not alone and I think something should be done, especially as they are a registered charity!!