A few weeks ago we rented a car for about a week. We live in a CPZ so we got a residents permit and registered the rental car. But there was an issue with it so it was replaced the day after we got it by the rental company. While changing the registration on the permit online to the new car, my husband ended up doing a temporary change by mistake.
We were issued a PCN the next day and realised our mistake. We then tried to informally challenge it explaining what had happened. However, LC sent us a letter today saying our challenge had been rejected and if we need to appeal this we need to go through a Notice to Owner process.
Can anyone explain to us what this entails and whether it is worth the hassle. I’m just very disappointed that a genuine mistake in the online registration process had landed us with this exorbitant fine.