Warning… this is a rant.
I’ve lived in this borough for 2 years now and without a doubt this is the worst borough for services I’ve come across in the 15 years of being a nomadic Londoner. I know there’s been a pandemic but we’ve all adapted no? Yes some services will be affected until we get fully up to speed again, but what I’m talking about is the basics. Access to information and being able to contact someone for help.
The council website is poorly designed and the content unhelpful or outdated. If you need to contact the council you can only do so by email or by leaving a voicemail, both of which will be ignored. They have a score of 1.2 on google which is far too generous in my opinion and reviews that sum up how many of us feel.
I’ve got a long list but I’ll go into the most urgent which selfishly only effects me and my neighbours. My building is currently unsafe due to the inaction of the property management company. I should be able to contact my council and report them for fire safety issues, however lewisham council is unresponsive as it has been for over a year now. I’ve repeatedly left emails and voicemails and had no response about one matter or another. Surely budget cuts haven’t affected the ability to use a phone or the internet?