Rise Cafe

https://twitter.com/wearese23/status/1009858005658210304?s=21

Currently:

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Excellent news. Does anyone know anymore info about this?

Work on the exterior seems to have started.

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Does anyone know what’s happening with this? There’s now a sign up saying it’s going to be a Caribbean takeaway? What happened to the coffee shop?

That’s just the old cover / sign from the old establishment that they have for security shutters. It’s still on track to be the new cafe Rise

Any thoughts on this place? I went at the weekend. I’m going to give it another visit before passing judgement.

£2.20 for a cup of tea…

I’ve visited a couple of times now. Once for sit in coffee and nibbles. Once for a takeaway. The coffee is great. The food was ok- but it was their second day and the service was friendly and welcoming. Will definitely go back. It’s a lovely space.

Hi Matthew, I’ve just joined this site and good to see there has been some chat about Rise! Thanks for giving us a try, we’d love to know more about your experience. We welcome all feedback and are more than happy to speak about issues at the time (or via our feedback forms). As you know we are totally new to this and will only succeed by making our customers happy so we want to grow and adapt to people’s needs. So… good and bad, all feedback is invaluable. We hope to see you again soon! Sarah

Thanks Pea

Hi Ross, do you think it’s a bit spendy? We serve tea by the pot, and also it’s fancy tea by Zig Zag which is ethically sourced etc etc but we’ll take the feedback onboard if you do. We lowered the price of our coffee as it was a bit too much on reflection, so happy to look at the tea prices too! Thanks for highlighting. Sarah

So good to see the business on here .

Before I mention the few minor things I personally didn’t like I want to say there are a lot of things to like about it, great coffee, nice space, good menu, highchair actually fits the table, toys available.

I have been a few times and overall had good experiences. Things not for me personally, paying first when you order (I end up not ordering the second coffee usually because of this), the most inviting seat for me is beside the kitchen so can be noisy with cutlery being cleaned (not very hygge ;)).

Overall a really good addition to the cafe scene

Hi Charlo, thanks for all the feedback! Glad you’re liking it so far, but very good point about the cutlery. Good news…we got our new dishwasher fitted yesterday so no more clanging!! We hope it will make it more hygee
Paying first is a tough one, we looked at Arlo & Mo, Freds, MyJammi etc etc and see they use that model and lots of people have said they like it as they can leg it when the kids kick off without having to worry about then having to pay, but it won’t suit everyone. We’ll chat about it some more. Thanks again, and hope to see you soon. Sarah

I think the “pay first” model works best for me. Avoids me having to remember to pay, and means I can leave without queuing to pay or getting someone’s attention.

I think it’s comes down to quick and efficient staff. Looking around, asking if you want something else, bringing the bill promptly when you ask along with the card machine!

It is super frustrating waiting but to me that is just bad service and shouldn’t be the norm, that i think we have come to accept.

Sidenote is that I have a toddler and yes legging it out the door can sometimes be a bonus!

Some places give you the choice - pay now or as you leave. I wouldn’t expect a local cafe to bring me the bill and a card machine, though. Everywhere I go locally that is a cafe rather than a restaurant takes payment at the counter.

I’d agree 100% with paying first at the counter. Bringing the bill always adds time and seems awkward in a place like a cafe.

In a restaurant, different story. There’s a defined flow and the bill comes at the end and you can check that everything is ok.

The B&G cafe at Mayow Park does a nice thing where you can choose either. I often ask if I can pay at the end in case we fancy a slice of cake after lunch / brunch.

edited to add in either case I’d be expecting to go to the counter. Not to have the bill brought to me.

I wouldn’t expect the bill to be brought to me in cafe- either pay at the beginning or pay at the counter at the end would be what I’d expect?

Giving the choice is good as it satisfies all customersand as we can see above personal preferences!

Not sure why a cafe would always be pay at counter though, they have staff! Not expecing silver service but if you are bringing food to the tables and coffee not sure why paying is a big deal?

Anyway paying after always allows for giving a good tip for great service and I think most cafe staff would appreciate that.

@rise_cafe yeah for dishwashers :)

A little straw poll:

For cafes like Rise:

You’re brave, inciting feedback like this! I think your café is lovely, adore the plant hanging over the fireplace and think the whole place is very stylish. Don’t mind when I pay. Keep it up.x

Ditto.
This, to me, looks a business that really cares and wants to learn about its customers’ preferences and then to try to accommodate them where it can.
Obviously, it’s not going to be able to make all of its customers 100% happy but what business does!

Do you have opening hours/ a menu posted anywhere? Always looking for weekend breakfast options!

Hi Lee, we are open 0730-1600 hrs Monday-Friday and Saturday 9-4pm (at the moment, longer hours and Sundays to come soon)

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Really great new cafe - great breakfast, coffee and even better service. Wonderful addition to HOP.

Thanks Alexander! Hope to see you again soon.

Hi Sarah. Honestly it was a bit too herby for my liking and a bit on the small side.

Love the new sign!

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Much better coffee prices! Add pancakes or French toast and I’m there!

Popped in today for the first time for lunch.

Very nice inside, great place for a catchup or chat. Food was good as was the service.

More expensive than a traditional cafe, but free range eggs etc.

Will go again.

Yeah I popped in a while back when my washing machine was busted and had to go to the laundrette. Not the cheapest cafe around but the enormous sausage roll I had was absolutely delish…

The launderette was also pretty fun - lady who helped in there was a hoot.

Featured here - not sure why it says Brockley, it says HOP in the article itself, maybe confused with Brockley Rise…

Local Café owner shares thoughts

We caught up with Nolan West who runs Rise Café in Brockley. He shares his experiences of running a business in Lewisham during the COVID-19 pandemic. He explains how takeaway burgers have boosted his menu and talks about the support he’s received from the council.