Archived on 6/5/2022

BT Broadband Outage

SandraL89
18 Mar '18

I write in pure frustration, is anyone else experiencing problems with BT Broadband and phone line. I have been without both since Thursday morning. BT are giving very limited information as to what is causing the problem. It is the Nine Elms exchange and covers vast swathes of South London

anon51837532
18 Mar '18

Sorry this is not much help to you.

This is the current BT report on your status in Nine Elms.

Detail is not adequate and there is no completion forecast.

Dialling codes affected: 0203,0207,0208

Estimated time to resolve: Ongoing

_Dialling codes affected: 0203,0207,0208 _

_Impacting service since 07/03/2018 03:09 _

_We’re really sorry but we’ve got a problem at the moment in the Nine Elms area, which means that some of our customers will be having trouble getting online. We’re trying to fix the problem as quickly as we can. _

Please revisit this page for further updates.

From another source the problems are spread across these areas:

London, Manchester, Catford, Croydon, Camberwell, Hackney, Lewisham, Glasgow, Streatham, and Islington