Archived on 6/5/2022

BT Fibre Broadband issues

Bailey
1 Aug '20

Hello
My BT BroadBand went down on 16th July and is still down. I am connected to openreach cabinet 10. Has anyone else had ongoing Fibre broadband problems in the Ringmore Rise Area?
Thanks

John_Wilson
2 Aug '20

how do you know which cabinet you are connected to? FTTC I guess?

Bailey
3 Aug '20

A little research with some online checkers although I’m aware it might not be the correct cabinet.

Is your BT fibre broadband down? BT through various agents, have told me anywhere between 20 - 200 lines have been down although I can’t seem to find anyone else with the same problem in my area. My next door neighbour has BT fibre and has not has a problem.

Thankfully today has seen an Openreach van at the top of my road and Broadband is up again.