Hi all, I’m not sure if it was bad timing, but I visited FH PO yesterday lunchtime and the service was dreadful. A few people had a number of items, which slowed things down (which I can understand), but there seemed to be little grasp of the growing queue and little desire to speed things up or even say anything to queuing customers. There were two staff working and one decided to leave after she’d dealt with a woman filling in a DVLA form, ignoring the rest of the queue. In the end, I had to leave to go because I had a work call, but everyone looked really angry. I can think of very few businesses that would respond in the same way.
Thankfully, the visit today to Stansted Road was queue-free and painless.