I’m an existing member of FH Pools. My main grievance is about the shower facilities in the men’s (first floor) changing rooms and their cleanliness. The showers in the swimming pool area seem to work fine so I don’t understand why for the 3 years I’ve been going to FH Pools the men’s showers are so pathetic (low water pressure, water spraying in random directions except where it’s supposed to etc.). The situation is compounded by the fact they are often pretty filthy and smell unpleasant.
In defence of the staff I will say that their lives are not made easy by the way some people treat the facilities - in particular the disposal of nappies (or failure to dispose of them) seems to be beyond some parents and at weekends in particular children seem to be just left to run around the complex without supervision.