I use the RingGo app to pay for parking in Lewisham car parks. On Friday morning I logged on for 2 free hours parking in the Sainsburys car park. Later in the afternoon I needed to briefly park in the Perry Vale car park. App said no, I had exceed my allowance of free parking ‘in this location’.
I went and got a paper ticket and tweeted Ringo to ask what was going on. This is their response:
I’ve had a look at the Lewisham website and can’t find any information that suggests you can only park for free or for the three hour sesssions once a day, or that you can’t park use different local car parks more than once a day and have the ‘free’ period reset. It would make sense to have a minimum ‘no return’ period so people can’t just roll over their free or short period parking via the app. But there were 5 hours between my first free 2 hours and second. Sure, I can just get a paper ticket for the second parking if it happens again, but am I actually breaking a rule here?