We had our smart meter installed about a month ago and a notice received about a week ago that it has been activated. I haven’t received a note yet how to log in to the online account so will probably chase them.
I just received a call purportedly from Thames Water offering a half our Smarter Home Visit to see how we can reduce our water use. They wanted to book a visit over the phone. I was reluctant to do so as there was little verification on who the caller was.
After the call I did a Google Search for the London 020 # and it seems its often used by Carphone Warehouse. So probably a service which Thames Water has contracted out. The Thames Water does mention the Smarter Home Visits.
Has anyone booked or received a Smarter Home Visit?