Same story on half of Codrington Hill, too. I contacted the council 3 weeks before the changeover date to tell them that the food bins still hadn’t been delivered. I got a case number but since then - nothing.
My wife called the council last Tuesday (because we’re not due a black bin collection until this week under the new rules) and was told to put the food waste in the black bin as per usual since (in the words of the council person) “we’re aware that many residents don’t yet have their food bins, and arrangements are in place for their black bins to be collected this week”.
Of course, there was no black bin collection.
I am confidenly expecting that we will still be without a food bin before this week’s collection, and that when I go to retrieve the black bin from wherever it finally ends up on my street after the bin lorry has been, there will be a snotty note stuck to it telling me that it should not be used for food waste.
Why can Lewisham never seem to get this sort of thing right?