Like others I welcome the new investment and good intentions but sadly have come to a point where I have to comment on yet another disappointing visit today:
(1) All showers remain stone cold, as they have for the past two weeks (and numerous times previous). £140k on new running machines or not, stone cold showers in a gym/pool facility for weeks on end during the middle of winter affecting users young and old = not acceptable.
(2) Admission charged at the highest rates - FHP not accepting legitimate discounts due to the introduction of a new electronic payment system a week ago: therefore staff have to charge the highest rate for children and all - WTF?
(3) Poor state of facilities - rubbish and detritus strewn on floor throughout, broken toilets (to add to long-standing absence of first floor change room etc.)
Having always tried to be positive, put up with the difficulties and to continue to support FHP, I write this message with great regret.
However, after years of supporting FHP we are going to have to travel out of area to use another centre if these kinds of issues persist. I see some members of this forum have already done so.
It is a great shame for what could and should be a tremendous local facility.
Copying @SophieDavis who has kindly looked into FHP on behalf of the council in the past - any help again now is much appreciated.